Dear Mrs. Joy Ann S. Dimalanta,

This is to update you on the concern you raiseraised to us yesterday regarding your result which is not emailed to you despite multiple requests, and because I tried to call you also on the contact number saved in our system to give you an update but the number is unattended. Our manager, Mr.Carmelo Bagong-araw is on leave since yesterday so I was not able to inform him but he will surely take some action. I already reported and presentpresented to him the details of the incident. Necessary action will be taken.

Thank you for calling it to our attention and bringing this matter to us which will help us find ways to improve our service. Rest assured that the staff involved will be dealt with accordingly.

Happy New Year!;)

Ma. Rychel G. Diwa Administrator,
Ambulatory Services