Dear Ali,

I asked to speak to you on the 15th of October because I'm frustrated and angry with the way Afshan has been handling my conveyance.
I reported that at, all this time, I don't knowhave been unaware of what is going on and needed updates.

You assured me you would ensure that my conveyance iswas sorted out soon.
Since I spoke with you, this situation remainshas remained unchanged.

I emailed you on 20th October 2020, but haven't heard from you either.
Therefore, I phoned on Wednesday, 21st October at 14:31 and talked to Afshan. It was a brief call, and Afshan told me that she was reviewing my file and would email me in two hours. I waited for this email, but she didn't send any emails.

As a result of this, I phoned again on Thursday, 22nd October, at 14:05. I asked to speak to Afshan, and the recipient came back and informed me that Afshan said she was reviewing my file, and would email me shortly. I waited until 17:14 andthen phoned AfghanAfshan, andbut the recipient got back to me saying that Afshan was reviewing my file, and she would email me in an hour.

As far as I know, Afshan has been reviewing my file for about two months now, but it seems like she has made no progress. I'm wondering what is going on.

I believe Stirling Ackroyd legalLegal is an esteemed organization. However, I'm disappointed with your poor communication and professionalism. You are not providing a free service to me. I'm paying for the services you render to me, and I deserve some respect as a client. Is this how you treat your clients? Or is my conveyance exceptional? Nobody seems to bother about my predicament, despite my emails and phone calls. I'm fuming!