Good day sirSir ,
WeWe have just received information from our bank officer and company lawyer that a hold was put on some funds that was sendsent to us which we understand that it waswere from OOO NEFTTEPROM REDINERY FROM RUSSIA .

You further have toPlease understand that we didn't have a contract with your sellerseller's company, which make Thismakes this very complicated for us to justify our companycompany's reputation as to the fact that this is just a non compliance of one party (which is you ) and not the fact that we have been incapable of meeting up with our obligations of thatto the said sender. In ofregards to the funds they have suspected some fraud in the function of our company .

In this regard with all due respect sirSir, we demand that you send us an official letter stating your intentions to terminate the contracts (TSA), or you give us an anticipated date for which we can be expecting your bank to completcomplete their said DD and transfer the funds. Once weWe need to confirm with your sellerseller's company that you have remitted your part of the funds with proof of a transfer swift copy receipt from that bank. as your sellerYour seller's company did wenot believe they willthat we did not immediately I hold the funds and expect that it will be creditcredited into our beneficiary bank account .

This is not ea very good position for us, based on competition/ competitors who are constantly searching for red flags to wave at our customers .

This is a European transaction and all information are ais available for whowhom it may concern for transparency sake, to avoid money laundry claimslaundrying incriminations claims.

Thanks for your understanding asand we look forward forto your response.