Hi Helen,
Good day! Thank you for letting us know about your concern.
The expected behavior, when trying to view a specific communication by clicking on the subject link on the home page is,: once you click on the subject of the communication, it will land on the communications tab on the contact profile page. The specific Emailemail selected to open will be expanded to view, while the other communications still remainswill remain collapsed.
Couldadvice in confirming ifconfirm that this is the functionality you are trying to do?elicit?
However, which you are being landedof landing on the home page after clicking on the subject link in the recent communications box.
Could
However,